REGAL is an ISO 9001: 2018 certified company, last audited by TCCPL. during July’18. We are amongst the few companies who have achieved the certification in a very short span of time.
REGAL OUTSOURCE (INDIA) PVT. LTD. strives to conduct its business with a total commitment to our Customers and their requirements. We define quality as conformance to our Customer's needs, both internal and external; and conformance to all quality requirements. In order to achieve this goal, we need the cooperation and effort of the entire REGAL OUTSOURCE (INDIA) PVT. LTD work force. We must function as a team in our efforts to give the Customer what they want every time. In an effort to promote Team Work we went to the employees and asked them to help write our company policy. The policy below was written by REGAL OUTSOURCE (INDIA) PVT. LTD. employees on April 1, 2014. At REGAL OUTSOURCE (INDIA) PVT. LTD. We are dedicated to achieving the highest degree of Customer (internal and external) satisfaction! We will achieve this by:
* Knowing who our Customers are and what they want - through open communication.
* Understanding the requirements of our jobs and the systems that support us - through training and education.
* Making continuous improvement a part of every day and every job - through the use of team participation and measurements.
* Ensuring that our Policy and Procedure Manuals reflect what we actually do.
* Helping each other to help ourselves!
* Understanding how our jobs fit into the overall flow of work at REGAL OUTSOURCE (INDIA) PVT. LTD.,!